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Privacy Policy

Effective Date: 4/1/25

Ethos Media & Marketing’s Small Business Growth Engine (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.mylbge.com & https://www.mysbge.com  (the “Website”). By accessing the Website and using our services, you consent to the practices described in this policy. 

1. Information We Collect 

We collect both personal and non-personal information to provide and improve our services. 

a. Personal Information 

We may collect the following types of personal information when you interact with the Website or our services:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing addresses, and other payment-related data (processed securely through third-party payment providers). 
  • Account Information: Your username, password, and profile details if you register an account. 
  • Service Preferences: Information provided through surveys, inquiries, or during customer support interactions. 

b. Non-Personal Information 

We may also collect non-personal information related to your website usage:

  • IP addresses, browser type, operating system, and device information. 
  • Interaction data such as page views, time spent on specific sections, and navigation patterns. 
  • Cookies and similar tracking technologies (more details below). 

2. How We Use Your Information 

The information we collect is used for the following purposes:

  • Service Delivery: To provide, customize, and manage the services you purchase, such as CRM features, content amplification, and lead generation tools.
  • Customer Support: To respond to inquiries, provide technical assistance, and improve user satisfaction. 
  • Marketing: With your consent, we may send promotional materials, offers, and updates through email or other preferred communication channels. 
  • Analytics: To analyze website traffic and user behavior to improve the Website’s functionality, performance, and user experience.
  • Compliance and Security: To comply with legal obligations, enforce terms of service, and safeguard against fraudulent or malicious activities. 

3. Data Sharing 

We do not sell your personal information to third parties. However, we may share your data in the following scenarios:

  • Service Providers: We may share your information with trusted third parties (e.g., cloud hosting providers, email marketing platforms, and payment processors) to fulfill service delivery. 
  • Legal Compliance: If required by law, we may disclose your information to authorities or legal entities. 
  • Business Changes: If Ethos Media & Marketing undergoes a merger, acquisition, or sale, your personal information may be transferred as part of the transaction. 

We ensure these third-party partners adhere to strict data protection requirements.

4. Data Storage and Security 

  • All data is stored securely using encryption at rest and in transit (e.g., AES-256), and access is limited to authorized personnel. 
  • We rely on industry-standard cloud hosting platforms such as Google Cloud and AWS for secure data management. 
  • While we employ robust security measures, no online platform is completely secure. We recommend safeguarding your account credentials and using unique passwords. 

5. Cookies and Tracking Technologies 

Our Website uses cookies and similar technologies to provide users with an enhanced browsing experience. Cookies may be:

  • Essential Cookies: Required for core website functionality, such as authentication. 
  • Tracking and Analytics Cookies: Used to analyze traffic and improve services (e.g., Google Analytics). 
  • Marketing Cookies: Used for personalized advertising with your consent. 

You can manage or disable cookies through your browser settings, but some features of our Website may not function properly without them.

6. Third-Party Integrations 

Some of our services involve third-party integrations, such as:

  • Email distribution platforms like SendGrid or Zoho. 
  • Analytical tools like Google Analytics. 
  • Payment providers for secure payment processing. 

These third parties have their own privacy policies, and we encourage you to review them.

7. User Rights 

If applicable under laws such as GDPR or CCPA, you have the following rights regarding your personal information:

  • Access: You can request a copy of your personal data that we have on file. 
  • Rectification: You have the right to correct inaccurate information. 
  • Deletion: You may request the deletion of your data, provided it is no longer required for service delivery or compliance with legal obligations. 
  • Data Portability: You have the right to receive your data in a machine-readable format. 
  • Opt-Out Rights: You may opt out of marketing communications or adjust your cookie preferences at any time. 

To exercise these rights, contact us at info@ethosm2.com. Response times may vary depending on the nature and complexity of the request. 

8. International Data Transfers 

If you access the Website from outside the United States, your information may be transferred to and stored in the U.S., where our servers are located. By using our services, you consent to this data transfer.

9. Children’s Privacy 

The Website is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us promptly. 

10. Updates to the Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Users will be notified of material changes through updates on the Website. Continued use of the Website signifies acceptance of the revised policy.

11. Contact Information 

For questions about our privacy practices, please reach out to us:

  • Email: info@ethosm2.com 
  • Phone: 202.935.9953

By using Small Business Growth Engine, you acknowledge that you have read, understood, and agreed to this Privacy Policy.